General Food Questions
Confused about a nutrition claim you read? Unsure whether a particular food is as healthy as advertised? We are happy to explain clearly and without jargon.
Let's Talk About Food
Have a question about our educational guides or resources? We would love to hear from you. All content is for general information only and not a substitute for professional advice.
We Are Here for You
Your well-being questions deserve a thoughtful response. Drop us a message and we will reply within 1–2 business days.
Our Location
26 Hansen Road, Frankton
Queenstown 9300, New Zealand
Queenstown 9300, New Zealand
Phone
+64 21 484 635
Email
welcome@sparkcrplanet.world
Response Time
Within 1–2 business days
Send Us a Message
Tell us what's on your mind — we read every message personally.
Why Reach Out?
Every Food Question Deserves a Real Answer
Nutrition information can be confusing. We are here to cut through the noise with clear, practical answers relevant to your everyday life.
Personalised Guidance
Looking for advice tailored to your specific lifestyle, dietary preferences, or goals? Our team can provide a thoughtful starting point and direct you to the most relevant resources.
Resources and Orders
Interested in our planning guides, seasonal kits, or other resources? Use this form to ask about availability, content, or how a particular resource might suit your needs.
Before You Write
What to Include in Your Message
A little context helps us give you a more useful, tailored response.
A Bit About You
Your general lifestyle, activity level, or dietary approach helps us frame our response practically for you.
Your Specific Question
The clearer your question, the more targeted and useful our answer will be. Specifics are always welcome.
What You Are Hoping For
Are you looking for a simple answer, an in-depth explanation, or a resource recommendation? Let us know.
Your Location (Optional)
If relevant, your region helps us tailor seasonal and locally sourced food suggestions to your area.
Our Commitment
How We Handle Your Enquiry
Every message we receive is read by a member of our team — we do not use automated response systems for nutritional queries.
Personal Review
Your message is read and considered by a qualified team member, not processed automatically. We take the time to understand what you are asking before responding.
Prompt Response
We aim to respond to all enquiries within one to two business days. During high-volume periods this may extend slightly, but we always reply.
Your Privacy
Your details are used solely to respond to your enquiry and are handled in accordance with our Privacy Policy. We do not share your information with third parties.
What to Expect
A Conversation, Not a Script
We approach every message as the beginning of a genuine conversation — not as a support ticket to resolve and close.
Respectful and Clear
We write back in plain language, without jargon, and always with respect for the effort it takes to ask for help. Every question is valid and worth a thoughtful reply.
Practically Useful
We aim to give you something you can actually use — not just information, but a practical next step you can take based on your specific question and situation.
Find Us
Our Queenstown Location
We are based in Frankton, Queenstown — a short drive from the town centre with easy parking nearby.
We Are Listening
Your Food Questions Matter
Whether your question is simple or complex, practical or philosophical — we are here for an honest, useful conversation about food and well-being.